Troubleshooting

Something not working quite right? Here we have some self-help information for you.

• Neat Bar Pro Goes Offline in Pulse
• Samsung screen not displaying — power supply warning
• Mersive Solstice — Display & screen sharing
• Mcore not working in BYOD mode
• RLink PDU — Unable to Connect to Network
• MTR Auto Remediation Keeps Failing
• Poly Studio X Instability After Firmware Upgrade
• Crestron Touch Panel — No Connection to Display
• Communications to NUC stopped with QSYS system
• Zoom Room Offline — Crestron NUC Not Powering On
• Microsoft Teams Room (MTR) — Device Goes to Sleep Mode Frequently
• Sound desk controls can't be adjusted
• Microsoft Teams Room is frozen with “No display connected"
• Poly Touch 10 Controller Offline
•  Q-SYS System Connectivity If you are experiencing intermittent audio drops or "Device Missing" alerts on your touch panels, 
• Microsoft Teams Making a Loud Static Noise Through Bluetooth Headset? Here's How to Fix It
• Teams Voice: How to Handle Incoming Calls Across Multiple Phone Numbers
• Yealink Smart Vision Audio Is Not Working.
• Fault Finding Guide: Neat Tablet Unresponsive
• Screen Frozen/Freezing
• Teams and Other Peripherals Lose Connection when Switching